Shipping Policy
A legal disclaimer
Processing Time
Each candle is carefully handmade to order. Please allow 2–3 business days for processing and preparation after your payment has been received. You’ll receive an email confirmation once your order has been shipped.
Shipping Destinations
We currently ship to the following locations:
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United Kingdom (UK)
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European countries
Estimated Delivery Times
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United Kingdom: 3–7 business days after dispatch
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Europe: 5–10 business days after dispatch
Please note that these are estimated delivery times. Delays may occur due to postal services or customs procedures beyond our control.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order weight.
Customs & Import Taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays caused by customs.
Packaging
All candles are securely packaged to ensure they arrive safely and in perfect condition. We aim to use eco-friendly or recyclable materials wherever possible.
Order Tracking
Once your order has been dispatched, you’ll receive a confirmation email with tracking information (where available).